Shipping policy
At Snap’N’Stick, we prioritize delivering your custom-made products quickly and in pristine condition. Here’s how we handle shipping:
1. Processing Time:
We strive to inspect and ship all custom-made products within 24 hours of receiving your order, Monday through Friday (weekdays). Orders placed over the weekend will be processed on the next business day.
2. Shipping Information:
Once your order is shipped, you will receive an email with tracking information to keep you updated on your package’s journey.
3. Shipping Delays:
While we ensure timely processing, Snap’N’Stick is not responsible for delays caused by the shipping carrier. However, we are committed to assisting you in resolving any issues. If a delay or problem occurs, please contact us, and we’ll work with the shipping partner to find a resolution.
4. Packaging and Quality:
Every product is carefully inspected and securely packaged to ensure it arrives in perfect condition.
5. Lost or Damaged Packages:
If your package is lost or arrives damaged, please reach out to us immediately. We will collaborate with the shipping carrier to resolve the issue and ensure your satisfaction.
We are here to make sure your Snap’N’Stick experience is seamless and enjoyable. For questions or assistance, don’t hesitate to contact our support team!